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Supporting module

CRM & Sales

Customers, quotes, and sales orders in one place. Quote-to-order conversion; order history and fulfillment tracking. Connected to production and inventory for promise dates.

Problems solved

Problems solved

This module addresses common operational pain points in manufacturing and engineering:

  • Quotes and orders in spreadsheets or separate CRM
  • No link between sold config and BOM or production; promise dates guesswork
  • Promise dates not backed by capacity or inventory
  • Order status and fulfillment visibility lacking for customers and ops
Core capabilities

Core capabilities

Customers: contact info, status, search and filter

Quotes: Draft, Sent, Approved, Rejected; convert to orders in one step

Sales orders: status, line items, fulfillment tracking

Demand from orders feeds planning and production

Operational outcomes

Operational outcomes

Using this module, teams can expect:

  • Improve on-time delivery with capacity-backed promise dates
  • Shorten quote-to-order cycle with one system
  • Reduce manual coordination between sales and production
  • Improve visibility into order status and fulfillment
Example workflow

Example workflow

How this module fits into the broader Esvos flow:

Quote created with product and optionsQuote sent and approved; converted to orderOrder becomes demand for planning and MRPWork orders and production fulfill orderShipment and delivery tracked; customer visible
How it connects

How it connects

CRM & Sales works as part of the broader Esvos system:

  • Sales orders and quotes become demand for planning
  • BOMs and production drive configurable product fulfillment
  • Accounting and invoicing tie to orders and delivery
Connected modules

Connected modules

CRM & Sales works with these modules in one system:

CRM & Sales is part of the Esvos platform. Planning your rollout? See migration and implementation.

SEE IT LIVE

Sales

Quotes and orders in the same system as BOMs and production. Promise dates and fulfillment stay aligned.

Who uses it

Who uses it

Relevant roles for this module:

SalesCustomer successPlannersOrder management
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